Free Standard Delivery
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Free Standard Delivery on all orders over $25.
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A flat rate of $4.99 applies to orders under $25.
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Standard delivery typically takes 3–5 business days.
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Exact delivery estimates are calculated at checkout and confirmed via email.
⚠️ Note: Delivery times exclude bulky items, built bikes, and certain online-exclusive products. Our carriers do not deliver on U.S. federal holidays.
Check Your Expected Delivery Date
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Enter your ZIP code on the product page to view the estimated delivery date.
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Delivery details are also provided at checkout and in your order confirmation email.
Customer Safety Notice
Your safety is our priority. LumiVras has implemented enhanced safety measures for packaging and delivery. These precautions may cause occasional delays beyond standard timeframes.
Delivery Options & Pricing
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Non-Standard Items – Some products may carry additional delivery terms or surcharges.
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Bikes – Delivery timelines vary due to assembly and packaging requirements.
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Bulky Items – Larger products may require special handling or incur additional fees.
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Online Exclusives – Some items may have unique shipping schedules.
Delivery Areas
We deliver nationwide across the United States. Please confirm delivery availability by entering your ZIP code at checkout.
General Delivery Information
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Hazardous Materials Returns – Certain items containing hazardous components must follow special return procedures.
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Eco-Friendly Packaging – We prioritize secure and sustainable packaging for safe transit.
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Placing an Order – Add items to your cart, then follow the checkout steps.
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Delivery Times – Specific time slots are not currently available. You’ll be notified once your order is out for delivery.
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Late Orders – If your order is delayed, please contact our support team.
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Missing Items – Report missing products immediately for quick resolution.
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Multiple Packages – Large orders may ship in multiple parcels. Tracking is provided for each shipment.
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Safe Delivery Practices – Couriers follow strict safety protocols for secure delivery.
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2-Person Delivery – Certain bulky/heavy items may be delivered by a two-person team.
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Delivery Surcharges – Oversized or remote-location deliveries may include additional charges.
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Payment Issues – If your order failed but you were charged, contact support for assistance and refunds.
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Order Verification – We may request additional verification to prevent fraud or unauthorized purchases.
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Extra Return Labels – Contact our customer service team if you need additional return labels.
📍 LumiVras Support Contact
34 Peachtree, Atlanta, GA 30309, USA
📞 +1 (404) 555-7392
📧 support@lumivras.com