At LumiVras, your privacy and the security of your personal information are our top priorities. This Privacy Notice explains:
-
What data we collect from you
-
Why we collect it
-
How we use and protect it
-
How you can contact us or exercise your privacy rights
When we say “LumiVras,” we mean LumiVras and its affiliates. This Privacy Notice applies to all of our U.S.-based websites, services, and operations.
Frequently Asked Questions (FAQs)
We know you want quick answers, so here are some common questions about how LumiVras handles your data and privacy:
-
Your personal information may be shared within LumiVras’s group of companies.
-
We work with trusted U.S. and international third-party providers to process your data.
-
You have specific rights under U.S. privacy laws (e.g., CCPA and other state laws).
-
We only send marketing communications with your consent or as otherwise permitted by law.
-
We use your data to provide a better shopping experience and relevant advertising.
Contacting Us About Your Data
If you have privacy-related questions or requests, you may contact our Privacy Officer:
📍 34 Peachtree, Atlanta, GA 30309, USA
📞 +1 (404) 555-7392
Your Rights Regarding Personal Data
Depending on your state of residence (e.g., California, Colorado, Virginia, Connecticut, or Utah), you may have specific privacy rights under laws like the California Consumer Privacy Act (CCPA) and other U.S. state privacy laws.
1. Accessing Your Data
You may request to know what personal information we collect, use, disclose, or share. Verification of identity is required.
2. Requesting Deletion
You may request deletion of your personal data, subject to legal or business record-keeping requirements.
3. Correcting Your Data
If you believe any of your personal information is inaccurate, you can request correction.
4. Opting Out of Marketing
You may opt out of marketing emails, texts, or calls at any time by using the unsubscribe link or submitting a request.
5. Do Not Sell or Share My Personal Information
Under the CCPA, you may direct us not to “sell” or “share” your personal data for targeted advertising.
How We Collect Your Data
We collect personal information when you:
-
Create an account or place an order online
-
Contact us via phone, email, or chat
-
Use our website, mobile app, or services
-
Interact with our marketing campaigns
Personal information may include your name, email, phone number, address, and purchase history. We do not store full payment card details.
Who We Share Your Data With
We may share your information with trusted third parties, including:
-
Payment processors
-
Shipping & logistics providers
-
Marketing & advertising partners
-
Fraud prevention & security services
-
Customer support providers
We do not sell your personal information for money.
Our Legal Basis for Processing Your Data
We collect and use data for:
-
Fulfilling orders and service requests
-
Running and improving our business
-
Meeting U.S. legal obligations
-
Sending offers and updates (with your consent)
-
Preventing fraud and ensuring security
Cookies and Tracking
We use cookies and third-party tools (e.g., Google Analytics, Meta Ads) to personalize your experience and deliver relevant ads. You can adjust preferences through your browser or our Cookie Notice.
Financial and Fraud Protection
Payments are securely processed by third-party providers. We only retain the last four digits of your card for verification and fraud prevention.
Sharing Data with Law Enforcement
We may disclose your information if required by law, subpoena, or court order, or to protect against fraud and security threats.
International Data Transfers
Some of our partners may process data outside the U.S. In such cases, we ensure safeguards are in place.
Marketing Communications
We may send promotions via email, SMS, phone, or mail where permitted by law. You can manage preferences anytime. Please allow up to 48 hours for email/SMS opt-outs to take effect.
Data Retention
We retain personal information as long as necessary to provide services, comply with laws, or resolve disputes (typically up to 7 years for transactions).
Data Security
We use administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse.